Frequently Asked Questions (FAQ) – INFORM Digital
Below, we present some of the questions that we commonly receive. If you have any queries that are not listed here or if the answers provided do not meet your requirements, please do not hesitate to get in touch with us. Moreover, in order to optimise your time, we are more than happy to guide you through our services and address any queries you might have.
A1: At INFORM Digital, we provide a comprehensive range of services, including digital screen provision, installation, maintenance, and expertly designed messaging for the screens (your messages) tailored to your practice or business needs.
A2: By utilising our services, you can enhance communication with your patients or customers through captivating on-screen messages, leading to increased engagement. On-screen messages can also inform and guide your patients or customers.
A3: Absolutely! Our skilled design team will create and customise your messages tailored to your specific requirements, incorporating your practice or business logo and brand colours for a seamless and impactful visual experience.
A4: The number of messages that the screens can accommodate is almost unlimited. However, we strongly recommend limiting the number of messages displayed at a given time to increase the opportunity for your patients and customers to see and absorb your important messages effectively. This strategic approach guarantees that your key information receives the attention it deserves, optimising the overall impact of your digital screens.
The messages can be auto-sequenced and rotated to ensure a dynamic and engaging display. Additionally, timings, length of messaging, and sequencing can be easily varied based on the importance of each message.
A5: We offer an all-inclusive package, including providing and maintaining digital screens and designing and managing your screen messages remotely. We have a great understanding of business communication in all environments, but particularly within the healthcare environment. We deliver on our promise of managing everything related to the screens and the content unless you want to.
A6: We provide you with a sleek, modern 43″ portrait screen. Our state-of-the-art screens are slim, vertical and silent. We also install and maintain the screens.
A7: No. Our screens are silent and, therefore, create a tranquil and calming atmosphere, ensuring a pleasant environment for your patients or customers without unnecessary distractions.
A8: Our content management system allows you to remotely update and manage any messages displayed on the screens. However, we find most of our customers prefer us to do this so we can design the content, and they can focus on other important tasks.
A9: INFORM Digital prides itself on providing top-class support to our clients. Our dedicated team is readily available to assist you, ensuring smooth operations and a hassle-free experience. Other than installing the screens, we seldom have to visit as we can access the digital screen remotely to check on it and upload your messages in real-time.
A10: Yes, indeed! We specialise in dynamic content management, allowing you to keep the information fresh and relevant for your audience, ensuring consistent engagement.
A11: There are several reasons. Firstly, portrait screens closely mirror the natural reading patterns found in A4 pages and other vertical formats. This vertical orientation allows for more effortless readability and comprehension of on-screen messages and information.
Additionally, portrait screens optimise space, enabling a greater display of content, which is particularly advantageous for informative and engaging messaging. The elegant and eye-catching nature of portrait screens also captivates audiences, providing a visually impactful experience that stands out from traditional horizontal screens.
A12: The placement of digital screens plays a crucial role in maximising their impact and engagement with the audience. Consider placing these screens in strategic areas where patients or customers frequently gather or pass by, such as busy waiting rooms, welcoming reception areas, customer service desks, and high-traffic corridors. Additionally, explore innovative locations like refreshment areas, where visitors can be immersed in dynamic content while they wait.
A13: Yes! While much of our focus is on healthcare, our services extend to various sectors, such as local authorities or industries, and more. Our versatility ensures we can cater to your unique needs.
A14: Yes! At INFORM Digital, we are Green by Nature. Our commitment to sustainability is reflected in every aspect of our digital screens and services. Our screens are designed to be low energy, requiring minimal power and automatically turning on and off to set timings to optimise energy usage. Additionally, we take environmental responsibility seriously and recycle all our screens at the end of their life cycle, reducing electronic waste and promoting eco-friendly practices.
A15: At INFORM Digital, we offer a versatile solution for managing messages across your network of screens. With our advanced content management system, we have the flexibility to beam different messages to individual or specific groups of screens, tailoring the content to suit each screen’s location or target audience. Our skilled design team can personalise the on-screen messages, incorporating specific branding elements or co-branding with franchise groups, ensuring a seamless and impactful visual experience. Whether you have a single location or multiple sites, our technology allows for efficient remote management and real-time updates. We offer the perfect solution for groups and franchise networks seeking a customised and engaging digital signage experience. To explore the possibilities and discuss your unique needs and requirements, we would be delighted to arrange a meeting and provide you with the best-suited solution for your business.
A16: We offer competitive pricing, ensuring great value for our clients. Prices cover the complete package, including digital screen installation, maintenance, and tailored messaging to suit your business needs. For instance, for a GP practice, the cost is way less than the average price of a GP visit per month, and similarly, other types of businesses can benefit from cost-effective solutions. As each business’s requirements may vary, we encourage you to contact us directly for personalised quotes that align with your specific needs. Our team will be delighted to assist you.
A17: Simply get in touch with our team through the contact information provided on our website, and we’ll be delighted to guide you through the process.